Contact Us

Catholic Charities Housing Office
41 North Main Avenue
Albany, New York 12203

phone: 518.459.0183
fax: 518.459.0202
email: diocesan.housing@rcda.org

From homeless shelters to permanent housing, the neediest of our community depends on Catholic Charities to provide the help and the hope they deserve. We can’t do this without your help.

CCHO provides case management for all of our facilities in addition to other support services. However more concrete needs must also be met:

In the family apartments the great majority of families come from shelter often with only the clothes on their backs. CCHO solicits donations on their behalf, but providing needed items at the critical time is challenging.

Constant and ongoing needs for shelters, SRO's and family apartments:

  • Towels, sheets, pillows and blankets/comforters
  • Toiletries for both men and women - items such as toothpaste and toothbrushes, soap, razors, shaving cream, deodorant, and shampoo

Household items for families coming from homelessness to start fresh in their new apartments such as:

  • All kitchen supplies - Pots & pans, silverware and flatware, coffee pots, microwaves, tea pots, tea towels, oven gloves
  • Cleaning materials like brooms, dustpans, detergent, bathroom & kitchen cleaners, bleach
  • Larger items such as furniture in good condition - beds, dressers, kitchen tables and chairs, lamps, sofas, coffee tables, appliances in good working order
  • Children's toys, clothes, books
  • "Luxury" items like TVs or stereos, picture frames and so forth - things that make a house a home.

To walk a mile in another's shoes read the following:

CCHO is an agency of Catholic Charities of the Diocese of Albany that provides housing and support services to the homeless, poor and vulnerable men, women and children of our community. CCHO manages a continuum of housing that includes two emergency shelters, four Single Room Occupancy (SROs) programs and twenty-two scattered site homeless families’ apartments. CCHO is the largest provider of housing and support services for the homeless in the Capital Region and we serve approximately 1,200 individuals annually.

One of the most difficult challenges the agency faces on a daily basis is how to address the household needs beyond the physical housing. When a family or individual becomes homeless, they lose much more than housing. In nearly 100% of the homeless cases we serve, people have lost the entire contents of their homes and often only have the “clothes on their backs”. The crisis of homelessness may be triggered by a variety of causes (illness/disabilities, loss of income, family crisis, domestic violence, etc.) but each crisis is coupled with poverty. It is poverty that is at the heart of homelessness and it is poverty that also makes establishing a new home extremely complicated and difficult for both our clients and the agency.

It is very difficult to describe the poverty experienced by the homeless, but we would like to try with this simple little exercise. Please take a moment and visualize your own home using your “mind’s eye”. Let’s take a walk-through and “see” what really makes a house or apartment a home. We’ll start in the kitchen. Do you see the salt and peppershakers, paper towel holder and trivets? Are there cookbooks and cookie jars, scented candles or maybe a spice rack? Now let’s look in your dish cupboards, do you see matching plates and bowls, your favorite coffee mug and serving platters? Do you have a drawer with potholders, bottle openers, serving spoons and spatulas? Are there things under the sink you’ve had forever, but use only rarely?

Let’s move to the living room, do you have an ottoman or perhaps a fancy recliner to put your feet upon? Maybe you have a reading lamp and a small end or coffee table? Is that a stereo, computer or big screen TV in the corner? Do you have nice pictures of the family or art hanging on your walls adding to the cozy comfort? What’s that over there that “Fluffy’s” sleeping on? Is that the afghan grandma made or is that the souvenir pillow from Lake George?

Now let’s move on to the bedroom. Does the bed have lots of pillows and a warm comforter for those cold nights with maybe matching curtains on the windows? Is there a fan or air conditioner for those hot summer nights that you just know without which sleep would be impossible? Do you have a mirror over your dresser or vanity to help you get ready for the day? Is there a box on that dresser for your jewelry or pocket change, right next to the hairbrush, cologne and hand-cream? How about the kids’ bedroom(s), do they have toys and stuffed animals and books of all types? Do they have are all their “treasures” on display on the bookshelf or in a cabinet? Is there a hamster cage, aquarium or dollhouse?

Did we look in the closet? Are all your off-season clothes hanging there? Is there an ironing board next to the vacuum next to the bowling ball next to the snow-shovel that is wedged between the stroller and the hidden “birthday-Christmas-anniversary” presents?

Have we covered it all? Did you peek in the basement/garage/attic/den/mud-room/bathroom? Can you see your home now in your mind? Good, let’s do Part II of this little exercise.

Now visualize in your mind the same home, but this time try to visualize that same space, but completely empty………………….You just had a glimpse of the reality of homelessness.

It is our experience at CCHO that when a household loses their “home”, they also lose all the contents that make it a home. Now that you’ve done this simple exercise you may be better prepared to understand what was lost and what is needed to begin anew. There are some obvious things needed in any housing such as furniture, beds, lamps and linens, but a “home”, particularly one with children, needs much more. Some articles that many of us take for granted are things like curtains, dishes, flatware, cooking utensils, towels, pots and pans. Often things like brooms and dustpans, mops and buckets, light bulbs, kitchen trashcans and cleaning products are usually overlooked but very much essential articles for homemaking.

Then there are the “non-essential items”, those things that although not considered “essential” by some (particularly Public Assistance), add much to the comfort and functionality of a “home”. Things like clocks (particularly alarm clocks) and wall hangings, scatter rugs and clothes hangers, toasters, can openers, radios, telephones or even TVs and microwaves are all items that we expect in our homes, but for someone in a housing crisis, these are near the bottom of their list of needs .

And then there are the children. Children need “special” things that can sometimes be too expensive for “mom’s” shopping list when discretionary money is virtually non-existent. Kid’s need things like backpacks and school supplies, baseballs, dolls and board games. Kid’s need sandboxes and swings and bicycles. Occasionally they need things like appropriate warm clothing in winter like snow-pants or coats or boots and gloves. It is not unusual to have a poor child sent home from school because they are not appropriately attired for the conditions. The adolescents need special things too. They need “things” to feel accepted by their peers at this awkward stage, “things” that some may believe are trivial or a waste, but to kids this age, they are very important. Maybe it’s basketball or maybe it’s movie tickets. Maybe it’s a small stereo or maybe it’s a Yankee’s sweatshirt. Maybe it’s a fancy hair product or maybe it’s a trip to summer camp. But whatever these “things” are, they are out of reach for the children of the poor.

Related Links:

Roman Catholic Diocese of Albany

Catholic Charities of the Diocese of Albany

DePaul Senior Housing

Catholic Charities Senior Services in Schenectady

Donations:
Catholic Charities Housing Office has been the grateful recipient of donations from many local individuals and and organizations.

If you or your organization are interested in making a donation, please contact us at (518)459-0183. Contributions are tax-deductible.

Sponsor an activity:
CCHO provides housing to 21 families with over 45 kids. If you are interesting in sponsoring any childrens activities or events please contact us.

Employment
Application - Catholic Charities of the Diocese of Albany maintains a policy of non-discrimination for all employees and applicants in every facet of the company’s operations. In compliance with federal and state laws, Catholic Charities hires, trains, and promotes all qualified employees without unlawful discrimination on the basis of race, color, sex, sexual orientation, age, religion, marital status, citizenship, national origin, physical or mental handicap. This policy also applies to disabled veterans of the Vietnam Era.

38 beds 163 Units 21 Low-Income Units


For Women:
Mercy House- 19 beds
Director, Emergency Services Division: Mokaya Bosire
12 St. Joseph Ter., Albany
Ph: (518) 434-3531
Fax: (518)426-1276

For Men:
St. Charles Lwanga Center - 19 beds
Director, Emergency Services Division: Mokaya Bosire
115 Grand St., Albany
Ph: (518) 465-4973
Fax: (518)449-3348

Read more about our shelters


DePaul Residence
- 50 units
Site Manager: Shyron Sanford
504 Central Ave
Albany, NY 12205
Ph: (518) 482-3248
Fax: (518) 482-0826

St Peter's Residence
- 35 units
Site Manager: Ken Lee
2335 Fifth Ave
Troy, NY 12345
Ph: (518) 273-3291
Fax: (518) 273-3169

Swyer Residence
- 5 units
Agent: Brenda McAteer
472 Western Avenue
Albany, NY 12208
Ph: (518) 459-0183

Waldorf Residence
46 units
Site Manager: Don Arnold
29 Maiden Lane
Albany, NY 12207
Ph: (518) 465-2612
Fax: (518) 465-2614

Oneonta
Housing Program Manager: JoAnne Bragonier
52 Maple Street
Oneonta, NY 13820
Ph: (607) 436-9250
Fax: (607) 432-732

Rensselaer County Housing Coordinator: Charles Debrocky
Ph: (518) 273-3291

Read more about the SROs



(518) 459-0183

Lexington Avenue,
9 apartments
from 1-4 bedrooms in size.

Third Avenue
8 apartments from 1-3 bedrooms in size

Clinton Avenue
2 apartments both 2 bedrooms in size

Broad Street
2 apartments - 1 studio and one 2 bedroom.


Read more about the family apartments


Deborah Damm O'Brien, Executive Director
Thomas Coates, Director of Operations

41 North Main Avenue
Albany, New York 12203
. p. 518.459.0183
. f. 518.459.0202
7-1-1 for voice/speech relay